Leading modules

Passive, Aggressive and Assertive communication.

Place the correct attribute next to the statement:

Statement Attribute 
Speaks in a loud or overbearing way



Allows others to take advantage



Lacks confidence



Clearly states needs and wants



Uses criticism, humiliation and domination



Poor eye contact. Looks down or away



Stands up for own rights



Soft spoken/quiet



Good Eye contact



Easily frustrated



Frequently interrupts or does not listen



Prioritises needs of others



Disrespectful towards others



Willing to compromise



Unwilling to Compromise



Does not express own needs or wants



Listens without interruption



Confident tone/body language



Here is an example of a scenario with the passive, aggressive and assertive communication response.

Read it carefully and then complete the scenarios below.