Leading modules


Module 6 “Becoming the Best” – Interpersonal Skills

Unit 4: Assertiveness
Assertive not aggressive

Have you ever thought that leaders are aggressive because they need to stand up for their own among others in the business world? Well, this is not always true because aggressiveness cannot be considered a quality that always works, but assertiveness is. Assertive leaders and success often go hand in hand because of this quality which allows you to achieve what you want in a positive and calm way without resorting to aggressive tactics and a confrontational style. Where do we draw the line between assertive and aggressive? What is the difference?

Assertive: If you are assertive, you stand up for yourself and your beliefs without impacting another person. It allows you to be open, honest and direct when talking about your feelings and opinions

Aggressive: In contract being aggressive makes you disregard other people`s feelings. It means you can belittle, anger, frustrate or even hurt others. If you use communication that is aggressive it will always get a defensive response.

Alongside this you may know of or possibly be a passive person. This person prioritises the needs, wants and feelings of others even at their own expense. They can often be taken advantage of.


There is a fine line of difference bweteen bring assertive and being seen as just rude! You do not have to shout or fight with someone just to prove your point. Assertiveness means making yourself and your points clear in front of the other person which is certainly different from being aggressive. Explaining your views and opinions to people around you is your ight but arguing is considered rude and unprofessional. Developing eye contact with the person you interact with is one effective way to prove your assertiveness. The pitech and tone of your voice also plays an important role in assertiveness. Speaking too slow and whispering into someon`s ear shows your nervous and lacks assertiveness. Be loud and clear.