Leading modules

View this video on the empathy map and respond. https://www.youtube.com/watch?v=ZaUwfAss3Tk

Divide the quadrant into five sections.
Divide the quadrant by four sections.
It is only a quadrant.

Only empathize with clients.
Empathize with any type of audience.
Manipulate the audience

Think and feel, see, hear and say and do.
Think and feel, see, hear and say.
Think, feel and hear.